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The year in a nutshell                            April                                                  June

March                                              Well-being at work survey results are published.       Security organizes customer event Security Day
                                                   The maintenance and management of IT                   on June 5th
Security launches new Neptolux emergency           infrastructure as well as end user support are moved   The innovation group launches a concept room
lights.                                            to Chilit Oy.                                          that simulates the office environment.
Reformed processes, duties and responsibilities                                                           It has been 20 years since the company became
for the order and delivery department as well as                                                          incorporated. Hedtec organizes a staff party.
financial management are introduced gradually.

      August                                       September                                              October

         Digital service channel Hedengren.com is  Digia Enterprise ERP system version change is carried  The staff starts to use workforce
         launched.                                 out.                                                   management system Quinyx.
         The parent company's new service region   Direct's B2B business operations are closed and Sales
         model is put into practice.               Manager Timo Lehtonen assumes responsibility for the
                                                   operational management of consumer activities.
2 OY HEDENGREN AB I ANNUAL REVIEW 2019             Payroll calculation and the processing of travel
                                                   expenses are outsourced to Azets Insight Oy.
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