How is the viewer customization implemented in the SelfService plans?
ePaper viewer customizations can be requested for SelfService plans. Each customization has a delivery time of 1-3 working days and you will be notified by email when it has been activated. Once the customization has been activated it applies to all your upcoming ePapers.
Your existing ePapers will not be automatically updated with your customization. If you want to include your customization in your existing ePapers you need to remake them by uploading the PDF files again.